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Service Excellence

Our commitment to service excellence is reflected in the way treat our customers and the value we deliver by providing them with high quality, field tested and professional products. Blink Imports operates by the following principles and we aim not just to provide good customer service but to ensure all our customers experience Service Excellence:

  • We collaborate with our clients to bring them the latest and best selling wholesale smoke shop products and general merchandise that meet their needs and price points.

  • We practice effective, proactive, and continuous communication and make ourselves readily available to our customers via phone and email. We continuously keep in touch through direct contact, phone calls, emails, newsletters, and catalogs.

  • We foster a positive and friendly environment based on mutual respect.

  • We maintain in-house product expertise and knowledge of all of our products and new industry trends.

  • We will operate with a high level of professionalism and integrity to earn the trust and respect of our customers.